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Contact us

Please give us your details and we'll be in touch as soon as we can.

If you're reporting a problem with your power supply, call us on 0800 80 9000 so we can respond more quickly.

Please fill in any fields marked with This is a compulsory field.

Name:
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Email address:
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Are you a Contact customer or an authorised person on a Contact account?:
    This is a compulsory field

We need three of the following if you would like information about the account. (If this account has Online Services, you might find it easier to contact us through Online Services as we'll have all the relevant details on hand).

Account number:
Postal address:
Date of birth of account holder:
     
Day time phone number of account holder:
Subject:
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e.g. Account enquiry
Message:
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Customer service

If you're already a Contact Energy customer, or an authorised person on a Contact account, we'll need three of the following if you would like information about the account. (If this account has Online Services, you might find it easier to contact us through Online Services as we'll have all the relevant details on hand).

  • Account number
  • Postal address of account holder
  • Date of birth of account holder
  • Day time phone number of account holder

Toll free:
0800 80 9000 (Residential Customers)
0800 20 9000 (Business Customers)
Telephone:
(09) 359 6000
Overseas callers:
+64 9 359 6000

TTY and Video Relay assistance is available for the deaf and hearing impaired via NZ Relay on 0800 4 711 711

Call centre hours:
7am – 9pm Monday to Friday
8am – 5pm Saturday
Post:
PO Box 10742
The Terrace
Wellington 6143

Head Office

Address:
Level 1
Harbour City Tower

29 Brandon Street
Wellington
Telephone:
(04) 499 4001
Fax:
(04) 499 4003

Shareholders

For shareholder or investment enquiries click here.