Online saves more than time...

Getting bills online has always been quicker, but now it can also save you money with our Online OnTime 12% prompt payment discount* for residential customers. All you need to do is choose to get your bill online and pay your bill the easiest way of all – by direct debit or internet banking (excludes credit cards). What will you spend your extra cash on?

Getting set up

Take three simple steps and you'll receive our Online OnTime 12% prompt payment discount*.

• Register for our Online Services or log on if you're already signed up.
• Choose 'Online Billing' and tell us you want to get your bill online instead of a paper bill.
• Pay your bill by direct debit, SmoothPay direct debit or internet banking by the due date.

  Set up a direct debit online now
  You can set up your direct debit online. Simply register or log into Online Services and navigate to 'payment options' from the billing tab.

  Or fill in a paper direct debit form
  Alternatively, print off and fill in our direct debit form (110KB) and return it to us at: Contact Energy, FreePost 113763, PO Box 624, Wellington.

If you’re not a Contact customer then call 0800 266 830 or join up online, then follow the three simple steps above to sign up for our Online OnTime 12% prompt payment discount.

*Online OnTime is available to residential customers who get electricity and/or natural gas from us. Online OnTime 12% prompt payment discount is instead of and not in addition to, the standard 10% prompt payment discount. Excludes LPG, business accounts, PrePower, any payments made by any means by credit card (including direct debit payment by credit card, or internet banking payment by credit card)  View full terms and conditions here (19KB).