- Contact Us
We're making some changes for your security over the Easter break. If it's urgent, please get in touch on 0800 80 9000.
Getting bills online has always been quicker, but now it can also save you money with our Online OnTime 22% prompt payment discount* for residential customers. All you need to do is choose to get your bill online and pay your bill the easiest way of all – by direct debit or internet banking (excludes credit cards).
Getting set up
Take four simple steps and you'll receive our Online OnTime 22% prompt payment discount*.
Not yet a Contact Customer?
If you’re not a Contact customer then call 0800 266 830 or join up online, then follow the three simple steps above to sign up for our Online OnTime 22% prompt payment discount.
*Online OnTime is available to residential customers who get electricity and/or natural gas from us. Online OnTime 22% prompt payment discount cannot be combined with any other prompt payment discount. Excludes LPG, business accounts, PrePower, any payments made by any means by credit card (including direct debit payment by credit card, or internet banking payment by credit card). Online OnTime is not available to customers on KickStart, Refresh or PowerSure Plans.