Here you'll find everything you need to know about billing and payment.
Sign up to receive your bills online. It’s the perfect option if you prefer electronic communication to paper.
If you, or someone in your household, depends on electricity for critical medical support, please contact us immediately on 0800 80 9000.
Contact takes very seriously its obligation to assist customers in vulnerable circumstances.
If you’re experiencing serious financial hardship please call us on 0800 80 9000 to let us know your situation. We have a number of options we can discuss with you.
Take a tour of your paper bill. Find out more >