Your Power Bill

Here you'll find everything you need to know about billing and payment.

Online billing

Sign up to receive your bills online. It’s the perfect option if you prefer electronic communication to paper.

Paper bills explained

Need some help to read your bill? We've come up with a detailed explanation to help you.

Ways to pay your bill

Pay your bill the way that suits you best.

Electricity for medical purposes

If you, or someone in your household, depends on electricity for critical medical support, please contact us immediately on 0800 80 9000.

Vulnerable customers

Contact takes very seriously its obligation to assist customers in vulnerable circumstances.

Finding it hard to pay your energy bill?

If you’re experiencing serious financial hardship please call us on 0800 80 9000 to let us know your situation. We have a number of options we can discuss with you.